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Steps (48) arrow_drop_up arrow_drop_down
Obtain processor registration certificate  (2) expand_more expand_less
Obtain processor licence  (6) expand_more expand_less
Register as an exporter  (4) expand_more expand_less
Obtain registration letter  (3) expand_more expand_less
Register with KESWS  (4) expand_more expand_less
Obtain export permit  (3) expand_more expand_less
Obtain AGOA certificate of origin  (5) expand_more expand_less
Pre-clearance documentation  (5) expand_more expand_less
Obtain passed clearance entry  (3) expand_more expand_less
Obtain KEPHIS release  (2) expand_more expand_less
Obtain KRA and KPA release  (10) expand_more expand_less
Obtain export certificate  (1) expand_more expand_less

certification bar

19
Obtain user credentials
(last modified: 05/08/2022)

You can complete this step online

language Obtain online

Where to go?

Entity in charge

Kenya Trade Network Agency (KenTrade)

P.O. Box 00200-36943, Longonot Road, Upper Hill, Embankment Plaza, Nairobi
Tel: +254 204 965 000 / +254 709 950 000
Email: contactcentre@kentrade.go.ke, complaints@kentrade.go.ke
Website: kentrade.go.ke
Directions: Google maps

Unit in charge

Customer Service & Contact Centre (KenTrade)

Mon: 07:00 - 19:00
Tue: 07:00 - 19:00
Wed: 07:00 - 19:00
Thu: 07:00 - 19:00
Fri: 07:00 - 19:00
Sat: 08:00 - 14:00
Sun: 08:00 - 14:00

Contact person

Contact Centre Assistant (KenTrade)

Contact Centre Assistant

What do I get?

User credentials
KESWS access notification

Additional information

The user credentials are sent via e-mail.

Who certified this information ?

Daniel KIANGE, Manager, Trade Facilitation & Value Add Services, 28/06/2019

Recourse: Kenya Trade Network Agency (KenTrade)

Entity in charge

Kenya Trade Network Agency (KenTrade)

P.O. Box 00200-36943, Longonot Road, Upper Hill, Embankment Plaza, Nairobi
Tel: +254 204 965 000 / +254 709 950 000
Email: contactcentre@kentrade.go.ke, complaints@kentrade.go.ke
Website: kentrade.go.ke
Directions: Google maps

Unit in charge

Customer Service & Contact Centre (KenTrade)

Mon: 07:00 - 19:00
Tue: 07:00 - 19:00
Wed: 07:00 - 19:00
Thu: 07:00 - 19:00
Fri: 07:00 - 19:00
Sat: 08:00 - 14:00
Sun: 08:00 - 14:00

Contact person

Joseph Mukite

Senior Contact Centre Officer
Tel: +254 204 965 000 / +254 709 950 000
Email: contactcentre@kentrade.go.ke, jmukite@kentrade.go.ke