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Properties

Steps (22) arrow_drop_up arrow_drop_down
Pre-clearance documentation  (5) expand_more expand_less
Obtain passed clearance entry  (3) expand_more expand_less
Obtain KEPHIS release  (3) expand_more expand_less
Obtain KRA and KPA release  (10) expand_more expand_less
Obtain export certificate  (1) expand_more expand_less

7
Pay merchant shipping (MS) levy
(last modified: 28/03/2022)

Timeframe ( see details )

Waiting time until next step

10 mn  -  40 mn
 -  1 day

Where to go?

Entity in charge

Bank


Unit in charge

Banking Hall

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00
Sat: 09:00 - 12:00

Contact person

Bank Teller

Teller
KRA Agent Banks & Accounts KRA Agent Banks & Accounts

What do I get?

KRA receipt

What are the requirements?

1. 01 - Libre deuda de patente
KRA e-slip (original)

Time frame

Waiting time in queue: Min.   5mn - Max.  30mn
Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Max.   1 day

Legal justification

1. Merchant Shipping (Fees) Regulation, 2011 Gazette Notice CXIV - No. 1
Merchant Shipping (Fees) Regulation, 2011 Gazette Notice CXIV - No. 1

Recourse: Bank

Entity in charge

Bank


Unit in charge

Customer Care Department

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00
Sat: 09:00 - 12:00

Contact person

Customer Care Officer

Customer Care Officer