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Steps (24) arrow_drop_up arrow_drop_down
Obtain delivery order  (3) expand_more expand_less
Obtain local delivery note  (1) expand_more expand_less
Pre-clearance documentation  (2) expand_more expand_less
Obtain under control customs entry (green channel)  (2) expand_more expand_less
Obtain KEPHIS release  (2) expand_more expand_less
Obtain export health certificate  (3) expand_more expand_less
Obtain Port Health Services release  (1) expand_more expand_less
Obtain Tea Directorate release  (2) expand_more expand_less
Obtain KRA release (green channel)  (7) expand_more expand_less
Obtain export certificate  (1) expand_more expand_less

Book shipping space with shipping agent
(last modified: 23/05/2022)

Where to go?

Entity in charge

Shipping Agent

Unit in charge

Export Documentation Department (Shipping Agent)

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Contact person

Shipping Officer

Shipping Agent
List of shipping agents List of shipping agents

What do I get?

Shipping order

What are the requirements?

1. 01 - Libre deuda de patente
Certificate of incorporation (copy)
2. 01 - Libre deuda de patente
Company PIN certificate (copy)
3. 01 - Libre deuda de patente
Commercial invoice (copy)
4. 01 - Libre deuda de patente
Packing list (copy)

Cost Free

Negotiations of the rates and charges which depend on a number of factors including the size and weight of the consignment, number of containers, type of handling required and the country of destination, are between the trader and the shipping agent.

Time frame

Waiting time in queue: Min.   5mn - Max.  15mn
Attention at counter: Min.   10mn - Max.   20mn

Additional information

The clearing agent will identify an appropriate shipping line depending on the country of destination, and then proceed to book space with the shipping agent.

Recourse: Kenya Ships Agents Association (KSAA)

Entity in charge

Kenya Ships Agents Association (KSAA)

Mission To Seamen Building, Mogadishu Road, P.O. Box 83908, Mombasa 80100
Tel: +254 772 945 267 / +254 711 230 675
Directions: Google maps

Unit in charge

Customer Care Department

Mon: 08:00 - 17:00
Tue: 08:00 - 17:00
Wed: 08:00 - 17:00
Thu: 08:00 - 17:00
Fri: 08:00 - 17:00

Contact person

Customer Care Officer

Customer Care Officer