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Steps (24) arrow_drop_up arrow_drop_down
Obtain delivery order  (3) expand_more expand_less
Obtain local delivery note  (1) expand_more expand_less
Pre-clearance documentation  (2) expand_more expand_less
Obtain under control customs entry (green channel)  (2) expand_more expand_less
Obtain KEPHIS release  (2) expand_more expand_less
Obtain export health certificate  (3) expand_more expand_less
Obtain Port Health Services release  (1) expand_more expand_less
Obtain Tea Directorate release  (2) expand_more expand_less
Obtain KRA release (green channel)  (7) expand_more expand_less
Obtain export certificate  (1) expand_more expand_less

Obtain delivery order
(last modified: 23/05/2022)

Where to go?

Entity in charge

Tea Broker

List of EATTA Broker Members List of EATTA Broker Members

What do I get?

Delivery order

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Max.   5mn

Legal justification

1. East African Tea Trade Association (EATTA) Member Functions
East African Tea Trade Association (EATTA) Member Functions

Additional information

The delivery order (DO) is a document that contains details such as the name of the buyer of the tea(s), location of the warehouse where the tea(s) is stored, garden mark of the tea(s), invoice, grade of the tea(s) and the quantity of the tea(s) in kilograms. The buyer will used the DO to collect their tea(s) from the warehouse(s) where it is stored. The broker will also send a copy of the DO to the warehouse(s) where the tea(s) is stored via e-mail.

Recourse: East African Tea Trade Association (EATTA)

Entity in charge

East African Tea Trade Association (EATTA)

1st Floor, Tea Trade Centre - Nyerere Avenue, P.O., Box 85174, Mombasa 80100
Tel: +254 733 208 700 / +254 722 208 699
Directions: Google maps

Unit in charge

Trade Development Department (EATTA)

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Brian C. Ngwiri

Manager, Trade Development
Tel: +254 722 208 699 / +254 733 208 700