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info This step is completed by a clearing agent
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Steps (54) arrow_drop_up arrow_drop_down
Register with Pharmacy and Poisons Board (PPB) online service portal  (3) expand_more expand_less
Obtain certificate of analysis  (4) expand_more expand_less
Obtain wholesale dealer's licence and certificate of premise registration  (6) expand_more expand_less
Obtain certificate of good manufacturing practices  (6) expand_more expand_less
Obtain product registration certificate  (4) expand_more expand_less
Register with KESWS  (4) expand_more expand_less
Obtain registration letter  (3) expand_more expand_less
Obtain pharmaceuticals export permit  (2) expand_more expand_less
Pre-clearance documentation  (1) expand_more expand_less
Obtain EU certificate of origin  (6) expand_more expand_less
Obtain customs entry  (3) expand_more expand_less
Obtain PPB release  (2) expand_more expand_less
Obtain Port Health Services release  (6) expand_more expand_less
Obtain KRA release  (4) expand_more expand_less

certification bar

Submit clearance documents for verification
(last modified: 27/05/2022)

Timeframe ( see details )

Waiting time until next step

10 mn  -  20 mn
 -  0.5 day

Where to go?

Entity in charge

Customs Shed

KAHL Terminal, Uchukuzi Lane, Ground Floor, P.O. Box 00501-19142, Nairobi

Unit in charge

Customs Office (JKIA)

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00

Contact person

Verification Officer

Verification Officer
List of Credited Agents List of Credited Agents

What do I get?

Information - Allocation of a verification officer

What are the requirements?

1. 01 - Libre deuda de patente
Customs entry in under control status (copy)
2. 01 - Libre deuda de patente
Permit (copy)
Relevant to the consignment.
3. 01 - Libre deuda de patente
Packing list (copy)
4. 01 - Libre deuda de patente
Air waybill (copy)
5. 01 - Libre deuda de patente
Invoice (copy)
6. 01 - Libre deuda de patente
Physical presence
Of the clearing agent.
Certificate of origin (copy)
Where applicable.
8. 01 - Libre deuda de patente
Preferential certificate of origin (copy)
Where applicable.
EAC or COMESA or EU orAGOA or GSP certificate of origin.

Time frame

Waiting time until the next step varies and depends on the availability of the inspectors.
Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Max.   0.5 day

Additional information

The verification officer is automatically allocated via iCMS; a notification will be sent to the clearing agent via the registered email address. 

Who certified this information ?

Washington MUREITHI, Supervisor, KAHL Exports, 11/05/2017

Recourse: Kenya Revenue Authority (KRA) Customs Department, (JKIA)

Entity in charge

Kenya Revenue Authority (KRA) Customs Department, (JKIA)

Forodha House, JKIA, P.O. Box 00501-19070, Nairobi
Tel: +254 206 822 854/7/8 / +254 711 099 999
Email: callcentre@kra.go.ke, ncs.customerfeedback@kra.go.ke
Website: http://www.kra.go.ke/
Directions: Google maps

Unit in charge

Customs & Border Control (Customer Care) (Forodha House) (JKIA)

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Customer Care Officer

Customer Care Officer
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