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Summary print

Preview & Print

Properties

Steps (23) arrow_drop_up arrow_drop_down
Pre-clearance documentation  (1) expand_more expand_less
Obtain delivery order  (4) expand_more expand_less
Obtain passed clearance entry  (3) expand_more expand_less
Obtain KEBS release  (2) expand_more expand_less
Obtain certificate of radioanalysis  (3) expand_more expand_less
Obtain Kenya Nuclear Regulatory Authority release  (1) expand_more expand_less
Obtain KPA release  (4) expand_more expand_less
Obtain KRA release  (3) expand_more expand_less
Obtain gate pass  (2) expand_more expand_less

18
Loading of the container on to truck
(last modified: 26/10/2021)

Where to go?

Entity in charge

Kenya Ports Authority (KPA)

P.O. Box 959009-80104, Mombasa
Tel: +254 412 112 999 (Ext. 3930)
Email: customerfeedback@kpa.co.ke, CustomerCareContaineroperations@kpa.co.ke
Website: www.kpa.co.ke

Unit in charge

Port Yard (KPA)

Mon: 00:01 - 13:00, 14:00 - 00:00
Tue: 00:01 - 13:00, 14:00 - 00:00
Wed: 00:01 - 13:00, 14:00 - 00:00
Thu: 00:01 - 13:00, 14:00 - 00:00
Fri: 00:01 - 13:00, 14:00 - 00:00
Sat: 00:01 - 13:00, 14:00 - 00:00
Sun: 00:01 - 13:00, 14:00 - 00:00

Contact person

KPA Yard Clerk

Clerk

What do I get?

Position slip endorsed by KPA

What documents do I need to bring?

1. 01 - Libre deuda de patente
Position slip (original)
2.
Truck

Time frame

Waiting time in the queue will depend on the number of trucks at the block, and the time taken to load a container will depend on the location of the container in the block.
Waiting time in queue: Min.   5mn - Max.  30mn
Attention at counter: Min.   5mn - Max.   20mn

Legal justification

Recourse: Kenya Ports Authority (KPA)

Entity in charge

Kenya Ports Authority (KPA)

P.O. Box 959009-80104, Mombasa
Tel: +254 412 112 999 (Ext. 3930)
Email: customerfeedback@kpa.co.ke, CustomerCareContaineroperations@kpa.co.ke
Website: www.kpa.co.ke

Unit in charge

Customer Care Department

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00

Contact person

Customer Care Officer (KPA)

Customer Care Officer
Tel: +254 412 112 999 (Ext. 3930)
Email: CustomerCareContaineroperations@kpa.co.ke , customerfeedback@kpa.co.ke
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