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Preview & Print

Properties

Steps (52) arrow_drop_up arrow_drop_down
Obtain import licence  (5) expand_more expand_less
Register as an importer  (6) expand_more expand_less
Register with KESWS  (4) expand_more expand_less
Obtain plant import permit  (4) expand_more expand_less
Pre-clearance documentation  (1) expand_more expand_less
Obtain import declaration form  (2) expand_more expand_less
Obtain delivery order  (4) expand_more expand_less
Obtain KEBS consignment document  (1) expand_more expand_less
Obtain passed clearance entry  (3) expand_more expand_less
Obtain KEPHIS release  (2) expand_more expand_less
Obtain import health certificate  (4) expand_more expand_less
Obtain Port Health release  (1) expand_more expand_less
Obtain KEBS release  (2) expand_more expand_less
Obtain certificate of radioanalysis  (3) expand_more expand_less
Obtain Radiation Protection Board release  (1) expand_more expand_less
Obtain KRA release  (3) expand_more expand_less
Obtain KPA release  (4) expand_more expand_less
Obtain gate pass  (2) expand_more expand_less

47
Create pick up order
(last modified: 21/10/2021)

You can complete this step online

language Obtain online

What do I get?

Pick up order
KPA invoice

What documents do I need to bring?

1. 01 - Libre deuda de patente
Information
The clearing agent will be required to provide the CIF value of the consignment and the transportation mode.

Time frame

Attention at counter: Min.   5mn - Max.   10mn

Additional information

The clearing agent must have user credentials to access the KWATOS system.

Recourse: Kenya Ports Authority (KPA)

Entity in charge

Kenya Ports Authority (KPA)

P.O. Box 959009-80104, Mombasa
Tel: +254 412 112 999 (Ext. 3930)
Email: customerfeedback@kpa.co.ke, CustomerCareContaineroperations@kpa.co.ke
Website: www.kpa.co.ke

Unit in charge

Customer Care Department

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00

Contact person

Customer Care Officer (KPA)

Customer Care Officer
Tel: +254 412 112 999 (Ext. 3930)
Email: CustomerCareContaineroperations@kpa.co.ke , customerfeedback@kpa.co.ke
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