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Summary print

Preview & Print


Steps (23) arrow_drop_up arrow_drop_down
Pre-clearance documentation  (4) expand_more expand_less
Obtain customs entry  (3) expand_more expand_less
Obtain KEBS release  (4) expand_more expand_less
Obtain KEPHIS release  (2) expand_more expand_less
Obtain Port Health Services release  (3) expand_more expand_less
Obtain KRA release  (7) expand_more expand_less

certification bar

Pay levies, taxes and fees
(last modified: 27/06/2022)

You can pay for this step online

language Pay online


( see details )

Timeframe ( see details )

Waiting time until next step

KES 250
15 mn  -  40 mn
1 day  -  5 days

Where to go?

Entity in charge

Mobile Money Platform

What do I get?

MPESA confirmation message

Cost KES 250

KES expand_more expand_less
  • KES Add Name Here
This is an estimate based on a series of assumptions which you can modify to calculate your own costs:

Cost detail

Estimate your cost

KES 250
For airline concession fee.
KES 0 -
2 % Cost, Insurance & Freight (CIF) or customs value
Railway development levy.
For import declaration fee
KES 0 -
3.5 % customs value
For goods imported for home use.
or  KES 0 -
1.5 % customs value
For raw materials and intermediate products or input for the construction of houses under an affordable housing scheme; Approved by the Cabinet Secretary on the recommendation of the Cabinet Secretary responsible for matters relating to the industry or housing. For more information on the Import Declaration fee, refer to Section 7 of the Miscellaneous Fees and Levies Act 2020.
Payment methods: mobile payment platforms
For Airtel Money, dial *572# and follow the instructions. 
For Lipa Na MPESA, use Pay Bill No. 572572.
The account number for both platforms is the valid e-slip number generated from the Integrated Customs Management System (iCMS). 

Time frame

Waiting time in queue: Min.   10mn - Max.  30mn
Attention at counter: Min.   5mn - Max.   10mn
Waiting time until next step: Min.   1 day - Max.   5 days

Legal justification

1. Finance Act 2019
Finance Act 2019
Section 6
2. East Africa Community Common External Tariff 2017
East Africa Community Common External Tariff 2017
3. Miscellaneous Fees and Levies Act (2020)
Miscellaneous Fees and Levies Act (2020)
Sections 7, 8

Who certified this information ?

Bernard KIBITI, Chief Manager Nairobi Customs Station, 20/06/2022

Recourse: Kenya Revenue Authority (KRA) Customs Department, (JKIA)

Entity in charge

Kenya Revenue Authority (KRA) Customs Department, (JKIA)

Forodha House, JKIA, P.O. Box 00501-19070, Nairobi
Tel: +254 206 822 854/7/8 / +254 711 099 999
Email: callcentre@kra.go.ke, ncs.customerfeedback@kra.go.ke
Website: http://www.kra.go.ke/
Directions: Google maps

Unit in charge

Office of the Chief Manager, Nairobi Customs Station

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Bernard Kibiti

Chief Manager Nairobi Customs Station
Email: Bernard.Kibiti@kra.go.ke
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