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Properties

Steps (14) arrow_drop_up arrow_drop_down
Obtain KPA release  (4) expand_more expand_less
Obtain KRA release - At the Port of Mombasa  (3) expand_more expand_less
Obtain KPA final release  (1) expand_more expand_less
Obtain PPB release - At the Malaba OSBP  (1) expand_more expand_less
Obtain KEBS release - At the Malaba OSBP  (1) expand_more expand_less
Obtain KRA release - At the Malaba OSBP  (3) expand_more expand_less
Obtain KRA final release  (1) expand_more expand_less

8
Obtain gate pass
(last modified: 09/05/2019)

Contact details

Entity in charge

Kenya Ports Authority (KPA)

P.O. Box 959009-80104 , Mombasa
Tel: +254 412 112 999 (Ext. 3930)
Email: customerfeedback@kpa.co.ke, CustomerCareContaineroperations@kpa.co.ke
Website: www.kpa.co.ke

Unit in charge

Security Department (Port exit gate)

Mon: 00:01 - 13:00, 14:00 - 00:00
Tue: 00:01 - 13:00, 14:00 - 00:00
Wed: 00:01 - 13:00, 14:00 - 00:00
Thu: 00:01 - 13:00, 14:00 - 00:00
Fri: 00:01 - 13:00, 14:00 - 00:00
Sat: 00:01 - 13:00, 14:00 - 00:00
Sun: 00:01 - 13:00, 14:00 - 00:00

Person in charge

Security Officer (KPA)

Security Officer

Expected results

Gate pass

Requirements

1. 01 - Libre deuda de patente
Position slip stamped by KRA (copy)

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Max.   10mn

Recourse: Kenya Ports Authority (KPA)

Entity in charge

Kenya Ports Authority (KPA)

P.O. Box 959009-80104 , Mombasa
Tel: +254 412 112 999 (Ext. 3930)
Email: customerfeedback@kpa.co.ke, CustomerCareContaineroperations@kpa.co.ke
Website: www.kpa.co.ke

Unit in charge

Customer Care Department

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00

Person in charge

Customer Care Officer (KPA)

Customer Care Officer
Tel: +254 412 112 999 (Ext. 3930)
Email: CustomerCareContaineroperations@kpa.co.ke , customerfeedback@kpa.co.ke
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