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info This step is completed by a clearing agent
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Steps (51) arrow_drop_up arrow_drop_down
Obtain import licence  (5) expand_more expand_less
Register as an importer  (6) expand_more expand_less
Register with KESWS  (4) expand_more expand_less
Obtain plant import permit  (4) expand_more expand_less
Pre-clearance documentation  (1) expand_more expand_less
Obtain import declaration form  (2) expand_more expand_less
Obtain passed clearance entry  (1) expand_more expand_less
language
Obtain KEPHIS release  (2) expand_more expand_less
Obtain KRA release  (13) expand_more expand_less
Obtain KEBS release  (4) expand_more expand_less
Obtain Port Health Services release  (3) expand_more expand_less
Obtain KRA final release  (6) expand_more expand_less

26
Submit application for prior release
(last modified: 21/10/2021)

Where to go?

Entity in charge

Kenya Revenue Authority (KRA) Customs Department

Forodha House, JKIA, P.O. Box 00501-19070, Nairobi
Tel: +254 206 822 854/7/8 / +254 711 099 999
Email: callcentre@kra.go.ke, nes.customerfeedback@kra.go.ke
Website: http://www.kra.go.ke/

Unit in charge

Customs Registry Office (JKIA) (Room 2)

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Registry Officer (KRA JKIA)

Registry Officer
Email: cic@kra.go.ke

What do I get?

Stamped application

What documents do I need to bring?

1. Application for prior release - Form C12
Application for prior release - Form C12 (original)
Signed by either the importer or agent.
2. Security bond
Security bond (original)
Signed by the importer and witnessed by a third party.
3. 01 - Libre deuda de patente
Air waybill (original + copy)
4. 01 - Libre deuda de patente
Invoice (original)

Time frame

Waiting time in queue: Min.   5mn - Max.  10mn
Attention at counter: Max.   5mn

Legal justification

1. East African Community Customs Management Regulations (2010)
East African Community Customs Management Regulations (2010)
Section 49
2. East African Community Customs Management Act (2004)
East African Community Customs Management Act (2004)
Section 39

Additional information

For perishable goods, an application for prior release to fast-track customs clearance is accepted. The perfection of the clearance documents is expected to be complete in 48 hours.

Recourse: Kenya Revenue Authority (KRA) Customs Department

Entity in charge

Kenya Revenue Authority (KRA) Customs Department

Forodha House, JKIA, P.O. Box 00501-19070, Nairobi
Tel: +254 206 822 854/7/8 / +254 711 099 999
Email: callcentre@kra.go.ke, nes.customerfeedback@kra.go.ke
Website: http://www.kra.go.ke/

Unit in charge

Customs & Border Control (Customer Care) (Forodha House) (JKIA)

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Customer Care Officer

Customer Care Officer
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