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info This step is completed by a clearing agent
Summary print

Preview & Print

Properties

Steps (35) arrow_drop_up arrow_drop_down
Obtain import licence  (5) expand_more expand_less
Register as an importer  (6) expand_more expand_less
Register with KESWS  (4) expand_more expand_less
Pre-clearance documentation  (1) expand_more expand_less
Obtain import declaration form  (2) expand_more expand_less
Obtain KEPHIS release  (2) expand_more expand_less
Obtain KRA release  (7) expand_more expand_less
Obtain KEBS release  (4) expand_more expand_less
Obtain Port Health Services release  (3) expand_more expand_less
Obtain KRA final release  (1) expand_more expand_less

certification bar

22
Physical verification of consignment and online release by customs
(last modified: 27/06/2022)

Where to go?

Entity in charge

Customs Shed

KAHL Terminal, Uchukuzi Lane, Ground Floor, P.O. Box 00501-19142, Nairobi

Unit in charge

Import Verification Area (Handling Shed)

Mon: 00:01 - 00:00
Tue: 00:01 - 00:00
Wed: 00:01 - 00:00
Thu: 00:01 - 00:00
Fri: 00:01 - 00:00
Sat: 00:01 - 00:00
Sun: 00:01 - 00:00

Contact person

Head Verification Officer (KRA)

Head Verification Officer (HVO)
List of Credited Agents List of Credited Agents

What do I get?

Customs entry in pending removal online status

What are the requirements?

1. 01 - Libre deuda de patente
Consignment
2. 01 - Libre deuda de patente
Physical presence
Of the clearing agent.

Time frame

Time taken to verify the consignment depends on the quantity of the consignment and whether partial or 100% verification will be done.
Waiting time in queue: Min.   5mn - Max.  15mn
Attention at counter: Min.   5mn - Max.   10mn

Legal justification

1. East African Community Customs Management Act (2017)
East African Community Customs Management Act (2017)
Section 41
2. East African Community Customs Management Regulations (2010)
East African Community Customs Management Regulations (2010)
Section 187

Additional information

Upon completion of the physical verification, the entry is released online, by the Head Verification Officer (HVO). This is done after all the permits have been approved, by the respective Regulating Agencies and the entry is deemed compliant in terms of due taxes paid/payable. 

Who certified this information ?

Bernard KIBITI, Chief Manager Nairobi Customs Station, 20/06/2022

Recourse: Kenya Revenue Authority (KRA) Customs Department, (JKIA)

Entity in charge

Kenya Revenue Authority (KRA) Customs Department, (JKIA)

Forodha House, JKIA, P.O. Box 00501-19070, Nairobi
Tel: +254 206 822 854/7/8 / +254 711 099 999
Email: callcentre@kra.go.ke, ncs.customerfeedback@kra.go.ke
Website: http://www.kra.go.ke/
Directions: Google maps

Unit in charge

Customs & Border Control (Customer Care) (Forodha House) (JKIA)

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Customer Care Officer

Customer Care Officer
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