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Summary print

Preview & Print

Properties

Steps (31) arrow_drop_up arrow_drop_down
Register with KESWS  (4) expand_more expand_less
Obtain import declaration form  (2) expand_more expand_less
Pre-clearance documentation  (4) expand_more expand_less
Obtain customs clearance entry  (1) expand_more expand_less
language
Obtain DVS release  (2) expand_more expand_less
Obtain passed clearance entry  (2) expand_more expand_less
Obtain KEBS release  (4) expand_more expand_less
Obtain KRA release  (10) expand_more expand_less
Obtain KRA final release  (1) expand_more expand_less
Obtain DVS final release  (1) expand_more expand_less

23
Collect clearance documents approved by head verification officer
(last modified: 05/08/2021)

Where to go?

Entity in charge

Kenya Revenue Authority (KRA) (Handling Shed)

Jomo Kenyatta International Airport, Nairobi

Unit in charge

Customs Registry Office (JKIA) (Room F35)

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Verification Officer

Verification Officer

What do I get?

Release order stamped by HVO

Time frame

Waiting time in queue: Min.   10mn - Max.  30mn
Attention at counter: Min.   5mn - Max.   10mn

Recourse: Kenya Revenue Authority (KRA) Customs Department

Entity in charge

Kenya Revenue Authority (KRA) Customs Department

Forodha House, JKIA, P.O. Box 00501-19070, Nairobi
Tel: +254 206 822 854/7/8 / +254 711 099 999
Email: callcentre@kra.go.ke, nes.customerfeedback@kra.go.ke
Website: http://www.kra.go.ke/

Unit in charge

Customs & Border Control (Customer Care) (Forodha House) (JKIA)

Mon: 08:00 - 13:00, 14:00 - 17:00
Tue: 08:00 - 13:00, 14:00 - 17:00
Wed: 08:00 - 13:00, 14:00 - 17:00
Thu: 08:00 - 13:00, 14:00 - 17:00
Fri: 08:00 - 13:00, 14:00 - 17:00

Contact person

Customer Care Officer

Customer Care Officer
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